Frequently Asked Questions

Local moving costs depend on crew size, move distance, home size, stairs, packing needs, and specialty items. Most local moves are billed hourly. Our hourly pricing starts at $100/hr. Rockstar Moving Company provides transparent estimates so customers understand expected costs before move day.

We provide accurate moving estimates by building a detailed, itemized inventory of the furniture, boxes, and specialty items included in your move. This allows us to plan the right crew size, truck space, equipment, and expected time needed for a smooth and efficient move.

We offer several convenient estimate options, including in-person estimates, over-the-phone consultations, and modern virtual estimates using secure video technology integrated with LiveSwitch and AI-assisted inventory tools. Virtual estimates are often the fastest and most efficient option, allowing us to visually assess your home or office in real time without requiring an on-site appointment.

This process helps reduce surprises on move day, improves scheduling accuracy, and gives customers confidence that their move has been carefully planned in advance.

Yes. Most professional moving companies charge travel or drive time to cover crew transportation, truck costs, and fuel. This ensures reliable scheduling and properly staffed moves.

We recommend booking 4–6 weeks in advance for local moves, especially during peak moving season (May–September). Long-distance moves or end-of-month dates may require earlier scheduling.

Move duration depends on home size, packing level, access conditions, and travel distance. Apartments and small homes may take a few hours, while larger homes or complex moves can take most of the day.

Yes. Our professional movers offer full and partial packing services using quality materials to protect fragile items like fine china, electronics, artwork, and antique furniture.

For safety and legal reasons, movers typically cannot transport hazardous materials, propane tanks, flammable items, harsh chemicals like paints and paint thinners, perishable food, live plants, or personal valuables like cash, jewelry, or important documents.

Yes. Rockstar Moving Company is experienced in moving specialty items including pianos, safes, hot tubs, and oversized furniture. These moves require proper equipment and planning.

Basic valuation coverage is included and required by law. We insure $1.00 per pound of cargo. Most moving companies do just the minimum, which is only $.60 per pound. Additional protection options are available for customers who want higher coverage levels.

Yes. We provide office moving services designed to minimize business downtime, including coordinated scheduling, equipment protection, and organized relocation planning.

Yes. We serve North Idaho and Eastern Washington including Post Falls, Hayden, Liberty Lake, Spokane Valley, and surrounding communities. We also offer long-distance moving services and cover the full lower 48 states.

Tipping is not required but is appreciated for excellent service. Many customers choose to tip based on professionalism, efficiency, and overall experience. A tip is typically anywhere between $20-$100 per mover.

Label boxes clearly, secure fragile items, ensure walkways are clear, and reserve parking if necessary. Our team will provide preparation guidance before your move.